Bilingual Parts Specialist: Customer-Focused Auto Parts

O'Reilly Auto Parts; Athens (TX); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

401k with Employer Contributions Start

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Career Growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers, and to support store management in completing tasks. Bilingual candidates encouraged to apply.

You will greet customers, assist with merchandise selection, handle transactions, process exchanges, and help with in-store services and planogram updates, ensuring a friendly, efficient shopping experience.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail/walk-in customers and assist with merchandise selection.
• Support store management and installer service specialists as needed.
• Answer store phone calls, look up parts, quote prices, and upsell related items.

Skills

Customer service

Multitasking

Phone & in-store assistance

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers, and to support store management in completing tasks. Bilingual candidates encouraged to apply.

You will greet customers, assist with merchandise selection, handle transactions, process exchanges, and help with in-store services and planogram updates, ensuring a friendly, efficient shopping experience.