Bilingual Auto Parts Specialist

O'Reilly Auto Parts; Clovis (CA); Presencial; USD 23.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

401k with employer contributions

Medical, Dental, & Vision Insurance

Paid Time Off

Tuition Educational Assistance

Opportunities for Career Growth

Descripción de la vacante

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-quality service to retail and installer customers and to support store management with assigned tasks. The role emphasizes greeting customers, assisting with merchandise selection, and handling in-store and phone inquiries with accuracy and courtesy.

The position may involve assisting professional customers, processing transactions, returns, and exchanges, and performing daily store operations.

Formación

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly and professional customer service.
• Multitask between phone and in-store duties.

Responsabilidades

• Greet customers and assist with merchandise selection.
• Assist professional customers as needed and directed.
• Answer store calls, look up parts, quote prices, and suggest related items.
• Process cash/credit transactions and returns in line with policy.
• Handle customer complaints in a friendly manner.
• Support image maker and planogram updates; stock, front shelves and clean.
• Operate brake lathe and other equipment after training and requirements are met.
• Provide in-store services (wipers, batteries, lighting) where permitted by state law.
• Occasionally drive a delivery vehicle when needed.
• All other duties as assigned.

Conocimientos

Customer service

Multitasking

Alphanumeric matching

Spanish language skills

Descripción del empleo

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-quality service to retail and installer customers and to support store management with assigned tasks. The role emphasizes greeting customers, assisting with merchandise selection, and handling in-store and phone inquiries with accuracy and courtesy.

The position may involve assisting professional customers, processing transactions, returns, and exchanges, and performing daily store operations.