Bilingual Auto Parts Specialist — Customer Service Pro

O'Reilly Auto Parts; Eagle Lake (TX); Presencial; USD 21.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

401k with employer contributions

Medical, dental, and vision insurance

Descripción de la vacante

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers. You will support store management, greet customers, assist with merchandise selection, and handle phone inquiries with accurate part lookups and price quotes.

Bilingual candidates are encouraged to apply. The role includes operating cash handling duties, processing returns, assisting with stock and planograms, and performing in-store services as trained.

Formación

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsabilidades

• Greet retail/walk-in customers and assist with merchandise selection.
• Support store management and installer service specialists as needed.
• Answer store calls, look up parts, quote prices, and promote related items.

Conocimientos

Alphanumeric match

Customer service

Multitasking

Descripción del empleo

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers. You will support store management, greet customers, assist with merchandise selection, and handle phone inquiries with accurate part lookups and price quotes.

Bilingual candidates are encouraged to apply. The role includes operating cash handling duties, processing returns, assisting with stock and planograms, and performing in-store services as trained.