Bilingual Auto Parts Specialist

O'Reilly Auto Parts; Ontario (CA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive wages & PTO

401k with company match from day one

Medical, dental, & vision insurance +F

FSA

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers in-store and over the phone. You will assist customers in selecting merchandise and support store management with daily tasks.

This role involves handling transactions, returns, quotes, and promotions, with bilingual candidates encouraged. Training and equipment operation may be part of the role, with opportunities for growth within the company.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail and installer customers and assist them in selecting merchandise.
• Support store management and installer service specialists as needed.
• Handle cash, checks, credit card transactions, exchanges and returns per policy.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers in-store and over the phone. You will assist customers in selecting merchandise and support store management with daily tasks.

This role involves handling transactions, returns, quotes, and promotions, with bilingual candidates encouraged. Training and equipment operation may be part of the role, with opportunities for growth within the company.