Bilingual Automotive Parts Specialist

O'Reilly Auto Parts; Granbury (TX); Vor Ort; USD 19.000 - 28.000; Vollzeit

Zusammenfassung

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management in daily tasks. The role emphasizes greeting customers, assisting with merchandise, handling transactions, and contributing to a smooth operation on the shop floor.

Bilingual candidates are encouraged to apply, and the position may involve inventory and light service tasks.

Qualifikationen

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Aufgaben

• Greet customers and assist with merchandise selection.
• Support professional customers and installers as needed.
• Answer store calls per policy, look up parts, quote prices, and upsell related items.
• Process exchanges and returns per policy.
• Maintain cash drawer and process payments.
• Assist with stocking, planograms, and store upkeep.
• Perform in-store services and occasional deliveries as needed.
• Handle customer complaints in a friendly manner.
• All other duties as assigned.

Kenntnisse

Alphanumeric matching

Customer service

Multitasking

Spanish language

Automotive parts knowledge

Cataloging

Weatherly index system

Automotive sales

Ausbildung

ASE certification

Jobbeschreibung

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management in daily tasks. The role emphasizes greeting customers, assisting with merchandise, handling transactions, and contributing to a smooth operation on the shop floor.

Bilingual candidates are encouraged to apply, and the position may involve inventory and light service tasks.