Bilingual Auto Appointment Scheduler

Morse Operations, Inc; Delray Beach (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401K with match up to 6%

Health Benefits

Life Insurance

Short-Term Disability

Long-Term Disability

Employee Assistance Program

Paid Training

Ongoing Education

Vacation & Sick Pay

Paid Holidays

Employee Purchase Program

Referral Program

Opportunities in multiple states

Uncapped Earning Potential

Job summary

Ed Morse Automotive Group in Delray Beach, FL is seeking an Appointment Scheduling Specialist to join our expansive dealership team. You will handle inbound service inquiries, follow up with customers, and schedule or reschedule appointments with accuracy and courtesy.

Ideal candidates bring call-center or automotive experience, strong English/Spanish communication, and a proactive, customer-first attitude in a fast-paced environment at one of the region's largest family-owned dealer groups.

Qualifications

• Experience in a call-center or automotive service environment.
• Bilingual English and Spanish preferred.
• Excellent written and verbal communication.
• Reliable, punctual, and goal-driven.

Responsibilities

• Answer inbound service inquiries promptly per script.
• Make outbound calls to follow up with customers.
• Schedule, confirm, and reschedule appointments; log customer data in the CRM; drive dealership traffic.

Skills

Bilingual English/Spanish

Call Center Experience

Strong Communication Skills

Customer Service Focus

Computer & Internet Skills

Tools

CRM Software

Phone System

Job description

Ed Morse Automotive Group in Delray Beach, FL is seeking an Appointment Scheduling Specialist to join our expansive dealership team. You will handle inbound service inquiries, follow up with customers, and schedule or reschedule appointments with accuracy and courtesy.

Ideal candidates bring call-center or automotive experience, strong English/Spanish communication, and a proactive, customer-first attitude in a fast-paced environment at one of the region's largest family-owned dealer groups.