Bilingual Mandarin Associate Banker – Client-Focused Banking

JPMorganChase; Irvine (CA); On-site; USD 42,000 - 66,000; Full time

Job summary

JPMorganChase in Irvine, CA is seeking an Associate Banker to represent Chase with hospitality and cut-edge financial technology. You will build trusted client relationships, share product knowledge, and help clients reach financial goals.

Expect collaboration with the branch team to deliver seamless service. Responsibilities include welcoming clients, opening new accounts, assisting with daily banking tasks via mobile and online tools, and managing branch operations in line with policies.

Qualifications

• Experience delivering attentive and friendly service to clients.
• Ability to communicate clearly in English and Mandarin.
• Proven ability to build trusted client relationships.
• Willingness to quickly learn Chase products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through lobby processes and meetings.
• Provide account servicing and maintenance and open new accounts in compliance with policies.
• Educate clients on day-to-day banking and technology self-service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships through active listening and product knowledge sharing with team members.
• Handle branch operations and cash devices while following bank policies and procedures.

Skills

Client service experience

Mandarin-English bilingual

Strong communication

Relationship building

Product knowledge learning

Team collaboration

Education

High school diploma or GED

Job description

JPMorganChase in Irvine, CA is seeking an Associate Banker to represent Chase with hospitality and cut-edge financial technology. You will build trusted client relationships, share product knowledge, and help clients reach financial goals.

Expect collaboration with the branch team to deliver seamless service. Responsibilities include welcoming clients, opening new accounts, assisting with daily banking tasks via mobile and online tools, and managing branch operations in line with policies.