Bilingual Relationship Banker — Cantonese

JPMorganChase; San Francisco (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

JPMorganChase in San Francisco is seeking an Associate Banker to deliver exceptional client experiences in our branch. You will greet clients, open accounts, and guide them through Chase digital tools to meet their financial goals.

The role emphasizes listening, empathy, and teamwork, with responsibilities including account servicing, maintaining compliance, and collaborating with branch staff to drive satisfaction.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Reading and speaking English and Cantonese is required.
• High school diploma or GED equivalent.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and open new accounts following policies.
• Educate clients on Chase digital tools for transactions and self-service.
• Build relationships by listening, asking questions, and collaborating with the team.
• Perform branch operations while adhering to bank policies.

Skills

Client service experience

Excellent communication

Bilingual English Cantonese

Team collaboration

Tech-savvy banking tools

Product learning ability

Education

High school diploma or GED

Job description

JPMorganChase in San Francisco is seeking an Associate Banker to deliver exceptional client experiences in our branch. You will greet clients, open accounts, and guide them through Chase digital tools to meet their financial goals.

The role emphasizes listening, empathy, and teamwork, with responsibilities including account servicing, maintaining compliance, and collaborating with branch staff to drive satisfaction.