Client-First Banker: Tech-Savvy Relationship Expert

JPMorgan Chase & Co.; City of Newburgh (NY); On-site; USD 40,000 - 52,000; Full time

Job summary

JPMorgan Chase & Co. in Newburgh, NY seeks an Associate Banker to welcome clients, offer banking solutions, and deliver exceptional service.

You will build trusted relationships, learn products quickly, and work with the team to meet clients' financial goals. Fluency in English and Spanish is required.

This role focuses on lobby service, account openings, and using digital tools like Chase Mobile App and Chase.com to assist clients.

Qualifications

• Experience in client-facing roles or service industry.
• High school diploma or GED is required.
• English and Spanish language proficiency is required.
• Ability to learn Chase products and banking procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet and waitlist.
• Open new accounts and maintain accounts while following policies and regulatory requirements.
• Educate clients on day-to-day transactions and use of digital options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and collaborating with the branch team.
• Perform branch operations including cash vault/ATM handling in compliance with policies.

Skills

Client service

Relationship building

Communication

Technology literacy

Bilingual English/Spanish

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Newburgh, NY seeks an Associate Banker to welcome clients, offer banking solutions, and deliver exceptional service.

You will build trusted relationships, learn products quickly, and work with the team to meet clients' financial goals. Fluency in English and Spanish is required.

This role focuses on lobby service, account openings, and using digital tools like Chase Mobile App and Chase.com to assist clients.