Bilingual Assistant Store Manager - Sales & Growth Leader

Acima LLC.; Cary (NC); Vor Ort; USD 20.000 - 23.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision

Weekly Pay

401(k) with company match

Life Insurance

Zusammenfassung

Acima LLC is seeking an Assistant Store Manager in a partner store location to support the Store Manager with credit applications, web orders, and converting applicants into Acima customers.

You will promote Acima leasing benefits, assist with sales, and ensure excellent customer service while coordinating with retail partners. This role focuses on driving conversions and maintaining store performance.

Qualifikationen

• Must be at least 18 years of age.
• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Familiarity with rental or leasing industry practices is a plus.
• Organized, with time-management skills and the ability to multi-task.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Consistent in-person attendance.

Aufgaben

• Drive customer growth through appropriate channels (web, partner stores, walk ins).
• Listen, identifying, and fulfilling all customer needs in a timely manner.
• Educate customers on Lease-To-Own terms, payments terms, benefits, the application process, and beginning-to-end of the application process.
• Close the sales cycle by converting applications that include in-store and web orders.
• Work as a cooperative team member with Acima partner stores in all operations aspects.
• Reporting to and communicating with the Store Manager regarding store and coworker activities and performance.
• Establish partnerships with retail store personnel to generate referrals and educate customers on the Lease-To-Own process.
• Promptly address and resolve customer issues and complaints to maintain consistent customer satisfaction and friendly service.
• Cultivate a positive work environment to enhance coworker retention and minimize turnover and issues.

Kenntnisse

Communication

Interpersonal skills

Time management

Organizational skills

Customer service

Flexibility

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Jobbeschreibung

Acima LLC is seeking an Assistant Store Manager in a partner store location to support the Store Manager with credit applications, web orders, and converting applicants into Acima customers.

You will promote Acima leasing benefits, assist with sales, and ensure excellent customer service while coordinating with retail partners. This role focuses on driving conversions and maintaining store performance.