Assistant Store Manager: Growth, Sales & Service

Acima LLC.; Portsmouth (OH); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid Time Off

Employee discounts

Weekly Pay

Job summary

Acima is seeking an Assistant Store Manager to support the Store Manager with account management and sales activities while delivering outstanding customer service. The role coordinates with Acima retail partners to process credit turn-downs and web orders, converting them into Acima credit customers.

In this position, you will review lease applications, promote Acima's leasing benefits, and drive conversions at a partner store location.

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Familiarity with rental or leasing industry practices is a plus.
• Organized, with time-management skills and the ability to multi-task.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Consistent in-person attendance.

Responsibilities

• Driving customer growth through appropriate channels (web, partner stores, walk ins).
• Listening, identifying, and fulfilling all customer needs in a timely manner.
• Educating customers on Lease-To-Own terms, payments terms, benefits, the application process, and beginning-to-end of the application process.
• Closing the sales cycle by converting applications that include in-store and web orders.
• Working as a cooperative team member with Acima partner stores in all operations aspects.
• Reporting to and communicating with the Store Manager regarding store and coworker activities and performance.

Skills

Communication

Customer Service

Microsoft Office

Time Management

Multi-tasking

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Acima is seeking an Assistant Store Manager to support the Store Manager with account management and sales activities while delivering outstanding customer service. The role coordinates with Acima retail partners to process credit turn-downs and web orders, converting them into Acima credit customers.

In this position, you will review lease applications, promote Acima's leasing benefits, and drive conversions at a partner store location.