Bilingual Assistant Store Manager: Lead Sales & Service

O'Reilly Auto Parts; Oregon (WI); On-site; USD 48,000 - 76,000; Full time

Benefits offered by this job

Competitive wages

Health insurance

Job summary

O’Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. The role involves leading the team, hiring and coaching, and handling store coverage during the Store Manager’s absence.

Bilingual candidates are encouraged to apply. Responsibilities include driving exceptional customer service, managing staff during peak hours, and ensuring policy adherence while promoting company programs and a positive shopping

Qualifications

• Required certifications for the role include Sales Specialist Training, Assistant Manager Certification, and RSS Certification.
• Desired: Certified Parts Professional Certification; ASE Certification.
• Fluency in Spanish is highly desired.

Responsibilities

• Lead the store team in providing excellent customer service to retail and professional customers.
• Supervise customer service levels at the retail showroom and ensure team execution of programs.
• Work with the store manager to ensure adequate staffing during peak hours.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Spanish language

Job description

O’Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. The role involves leading the team, hiring and coaching, and handling store coverage during the Store Manager’s absence.

Bilingual candidates are encouraged to apply. Responsibilities include driving exceptional customer service, managing staff during peak hours, and ensuring policy adherence while promoting company programs and a positive shopping