Bilingual Assistant Store Manager: Lead & Elevate Service

O'Reilly Auto Parts; Reno (NV); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401k with employer contributions

Health, dental, and vision insurance

FSA option

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts seeks an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance, and operations. This role may manage the store during absences and opposing shifts, and requires leadership to guide team members in servicing customers.

Bilingual candidates are encouraged to apply, and the position offers a robust compensation package and growth opportunities within the company.

Qualifications

• Sales Specialist Training is required.
• Assistant Manager Certification is required.
• RSS Certification is required.

Responsibilities

• Lead the store team in delivering excellent customer service to retail and professional customers.
• Supervise customer service levels at the showroom and ensure team execution of service programs.
• Assist the store manager with staffing, goal setting, coaching, and training for team members.
• Support hiring processes by recruiting tasks and interviewing candidates.
• Ensure timely processing of buy online/ship to store, transfers, and DC add orders.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Spanish language (desired)

ASE Certification (desired)

Certified Parts Professional (desired)

Job description

O'Reilly Auto Parts seeks an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance, and operations. This role may manage the store during absences and opposing shifts, and requires leadership to guide team members in servicing customers.

Bilingual candidates are encouraged to apply, and the position offers a robust compensation package and growth opportunities within the company.