Bilingual Assistant Store Manager: Lead & Elevate Sales

O'Reilly Auto Parts; Conway (NH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k

Medical insurance

Dental insurance

Tuition assistance

Career growth

Job summary

O’Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. This role will step in during absences and opposing shifts, leading the team to deliver outstanding service.

Responsibilities include coaching team members, assisting in recruiting, ensuring timely processing of transfers and orders, and enforcing company policies.

Qualifications

• Experience leading a retail store team.
• Ability to coach and mentor staff.
• Comfort with recruiting and interviewing responsibilities.

Responsibilities

• Lead the store team in providing excellent customer service to retail and professional customers.
• Supervise the customer service levels on the retail showroom and ensure staff execution of service programs.
• Assist the store manager with staffing, goal setting, coaching, and training.
• Handle hiring tasks, interviews, and collaboration to select qualified team members.
• Ensure proper processing of buys, transfers, returns, invoicing, and daily operations.

Skills

Leadership

Customer service

Sales

Bilingual

Education

Assistant Manager Certification

RSS Certification

Certified Parts Professional Certification

ASE Certification

Job description

O’Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. This role will step in during absences and opposing shifts, leading the team to deliver outstanding service.

Responsibilities include coaching team members, assisting in recruiting, ensuring timely processing of transfers and orders, and enforcing company policies.