Bilingual Administrative Assistant (Mandarin/English)

Socket.dev; Fontana (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

In-person work

Job summary

YQN is seeking a detail-oriented Administrative Assistant to support office operations and logistics documentation. The role involves data entry, filing, and coordinating with internal teams to ensure smooth daily operations.

Responsibilities include preparing shipping documentation, coordinating with carriers, assisting HR in warehouse onboarding, and handling office supplies. Strong English/Chinese communication and MS Office skills are required.

Qualifications

• Associate’s or Bachelor’s degree preferred.
• 1 year of administrative or warehouse/logistics experience preferred.
• Strong computer skills, especially Microsoft Office (Excel, Word, Outlook).
• Experience with Warehouse Management Systems (WMS) or ERP is a plus.

Responsibilities

• Provide administrative support to office and supply chain management, including data entry, filing, and maintaining records.
• Assist with preparing shipping/receiving documentation (BOLs, invoices, packing lists).
• Coordinate with logistics teams, carriers, and suppliers on shipment scheduling.
• Support HR functions for our warehouse operation, such as onboarding paperwork, timekeeping, and attendance records for employees.
• Handle office supplies, equipment, and basic facility needs for the warehouse and office.
• Act as a point of contact for communication between warehouse staff, drivers, and management.
• Assist in compliance with safety, quality, and operational procedures.

Skills

Bilingual English/Chinese

MS Office

Organizational skills

Communication skills

Data entry

Education

Associate’s or Bachelor’s degree preferred

Tools

WMS/ERP experience

Job description

About YQN:

YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.

We are designed to apply the internet and digital technology to visualize and optimize cross-border supply chain logistics to achieve the same efficiency and convenience as express delivery. ‘Simple shipping and easy freight’ is the mission of YQN. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc.

About the Role:

We are seeking a detail-oriented and proactive Bilingual Administrative Assistant to support our office operations. This role will play a key part in ensuring smooth daily operations by handling administrative tasks, coordinating with internal teams, and assisting with inventory and logistics documentation.

Key Responsibilities:

• Provide administrative support to office and supply chain management, including data entry, filing, and maintaining records.
• Assist with preparing shipping/receiving documentation (BOLs, invoices, packing lists).
• Coordinate with logistics teams, carriers, and suppliers on shipment scheduling.
• Support HR functions for our warehouse operation, such as onboarding paperwork, timekeeping, and attendance records for employees.
• Handle office supplies, equipment, and basic facility needs for the warehouse and office.
• Act as a point of contact for communication between warehouse staff, drivers, and management.
• Assist in compliance with safety, quality, and operational procedures.

Qualifications

• Associate’s or Bachelor’s degree preferred.
• 1 year of administrative or warehouse/logistics experience preferred.
• Strong computer skills, especially Microsoft Office (Excel, Word, Outlook).
• Experience with Warehouse Management Systems (WMS) or ERP is a plus.
• Excellent organizational skills and attention to detail.
• Strong communication skills in both English and Chinese is required
• Ability to work in a fast-paced warehouse environment.

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Work Location: In person