Bilingual Administrative Assistant - Housing Access

Housing-Authority-of-the-City-of-SAN-Buenaventura; Ventura (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Ventura Housing in Ventura, CA is seeking a bilingual Administrative Assistant to join our Section 8/Housing Choice Voucher team. You\'ll be the first point of contact for clients and community members, creating a welcoming, professional environment while providing essential administrative support.

The role involves greeting visitors, answering calls, guiding applicants through documents, processing applications and correspondence, and helping Housing Specialists with program-related tasks in a

Qualifications

• High school diploma or equivalent required.
• At least two years in clerical/public-facing role.
• Bilingual English/Spanish required.

Responsibilities

• Greet and assist clients and visitors.
• Answer and route calls and inquiries.
• Assist applicants in understanding documents and program information.
• Process applications and correspondence, and prepare mailings and recertification packets.
• Maintain records and track important deadlines.
• Assist Housing Specialists with program-related responsibilities.
• Manage multiple priorities in a busy environment.

Skills

Bilingual English/Spanish

Customer service

Organizational skills

Public contact experience

Education

High school diploma or equivalent

Job description

Ventura Housing in Ventura, CA is seeking a bilingual Administrative Assistant to join our Section 8/Housing Choice Voucher team. You\'ll be the first point of contact for clients and community members, creating a welcoming, professional environment while providing essential administrative support.

The role involves greeting visitors, answering calls, guiding applicants through documents, processing applications and correspondence, and helping Housing Specialists with program-related tasks in a