Administrative Assistant

HHDC; Chicago (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Excellent benefits

Job summary

HHDC is seeking an experienced Administrative Assistant for its property management team in Chicago, IL. This role is crucial for supporting a section 8 development in Lincoln Park, where the candidate will excel in customer service to residents. Essential duties include managing communications, correspondence, and compliance documentation. Ideal candidates will have a high school diploma and at least two years of relevant experience, with a commitment to teamwork and problem resolution.

Qualifications

• Minimum 2 years of administrative or customer service experience required.
• Ability to obtain state Leasing License is necessary.
• Energetic, highly motivated, with excellent grammar skills.

Responsibilities

• Screen and process phone calls, inquiries, and voicemail.
• Handle incoming and outgoing mail, courier items, and faxes.
• Type correspondence, documents, and reports.
• Open and distribute mail, maintain management files.
• Handle maintenance paperwork and file reports.

Skills

Customer service excellence

Written communication

Verbal communication

MS Office Suite

Teamwork

Problem-solving

Education

High school diploma or equivalent

College degree

Job description

At Hispanic Housing our vision is to provide affordable housing that people are proud to call home. In creating quality housing, a safe and stable environment, and by providing superior customer service, we help create part of the foundation that enables people to make a better life for themselves, their families, their neighbors, and communities.

We are seeking an experienced Administrative Assistant to join our property management team in carrying out our vision for a section 8 development in the Lincoln Park community area in Chicago, IL. The candidate must excel in providing superior customer service to residents. This is a great opportunity to begin your career within property management and make a difference in people's lives. Position offers a competitive salary and excellent benefits

ESSENTIAL JOB FUNCTIONS

• Screens/Processes/References phone calls, inquiries & voicemail.
• Processes incoming/outgoing mail, courier items, and faxes.
• Types correspondence, documents and reports.
• Opens and distributes mail.
• Files, keeps record of management files in compliance with HUD regulations.
• Handles maintenance paperwork (i.e., filing reports, time sheets, schedules, appointments).

MINIMUM QUALIFICATIONS

• High school diploma or equivalent. College a plus.
• Administrative or customer service experience minimum 2 years.
• Must have or be able to obtain state Leasing License.
• Excellent grammar, written and verbal communication skills.
• Working knowledge of computers and software, such as MS Office Suite Energetic and highly motivated.
• Willingness to work in a team environment and prioritize multiple assignments.
• Ability to interact effectively with wide range of people.
• Diplomacy in handling problems of residents.