Administrative Assistant - Section 8

Housing-Authority-of-the-City-of-SAN-Buenaventura; Ventura (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Ventura Housing in Ventura, CA is seeking a bilingual Administrative Assistant to join our Section 8/Housing Choice Voucher team. You\'ll be the first point of contact for clients and community members, creating a welcoming, professional environment while providing essential administrative support.

The role involves greeting visitors, answering calls, guiding applicants through documents, processing applications and correspondence, and helping Housing Specialists with program-related tasks in a

Qualifications

• High school diploma or equivalent required.
• At least two years in clerical/public-facing role.
• Bilingual English/Spanish required.

Responsibilities

• Greet and assist clients and visitors.
• Answer and route calls and inquiries.
• Assist applicants in understanding documents and program information.
• Process applications and correspondence, and prepare mailings and recertification packets.
• Maintain records and track important deadlines.
• Assist Housing Specialists with program-related responsibilities.
• Manage multiple priorities in a busy environment.

Skills

Bilingual English/Spanish

Customer service

Organizational skills

Public contact experience

Education

High school diploma or equivalent

Job description

Ventura Housing

Do you enjoy helping people, staying organized, and being the person others can count on to keep things moving? Ventura Housing is looking for a bilingual Administrative Assistant to join our Section 8/Housing Choice Voucher team!

In this highly visible and important role, you will often be one of the first people our clients and community members meet when they contact Ventura Housing. You will help create a welcoming, professional environment while providing essential administrative support to our Housing Choice Voucher Department.

No two days will be exactly the same. You may greet and assist clients, answer and route calls, help applicants understand documents and program information, process applications and correspondence, prepare mailings and recertification packets, maintain records, track important deadlines, and assist Housing Specialists with a variety of program-related responsibilities.

This position is a great fit for someone who is organized, dependable, compassionate, and comfortable working in a busy customer-service environment. You'll interact with people from many different backgrounds and have opportunities to use your problem-solving skills, good judgment, attention to detail, and ability to manage multiple priorities.

Because many of the individuals we serve are Spanish-speaking, the ability to communicate, read, and write effectively in both English and Spanish is required.

What We're Looking For

• A high school diploma or equivalent.
• At least two years of experience in a clerical, cashiering, Administrative Assistant, or similar general office position involving significant public contact.
• Strong customer-service, organizational, communication, and problem-solving skills.
• The ability to remain professional and compassionate when assisting clients, including during challenging interactions.

Experience in affordable housing or a social services environment is a plus, but not required.

At Ventura Housing, our work has a purpose: helping individuals and families access housing opportunities and supporting the communities we serve. If you're looking for an administrative position where your work matters and where you can put both your organizational and people skills to use, we'd love to hear from you.