Bilingual Administrative Assistant for Housing Programs

Ventura Housing; Ventura (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Ventura Housing in Ventura, CA is seeking a bilingual Administrative Assistant to join our Section 8/Housing Choice Voucher team. This highly visible role involves welcoming clients and providing essential administrative support.

You will greet visitors, answer and route calls, explain documents and program information, process applications and correspondence, prepare mailings and recertification packets, maintain records, track deadlines, and assist Housing Specialists with program tasks.

Qualifications

• High school diploma or equivalent.
• At least two years of experience in a clerical, Administrative Assistant, or similar general office position involving significant public contact.
• Strong customer-service, organizational, communication, and problem-solving skills.
• The ability to remain professional and compassionate when assisting clients, including during challenging interactions.

Responsibilities

• Greet and assist clients, answer and route calls.
• Help applicants understand documents and program information.
• Process applications and correspondence, prepare mailings and recertification packets.
• Maintain records, track important deadlines.
• Assist Housing Specialists with program-related responsibilities.

Skills

Customer service

Organizational skills

Communication skills

Problem-solving

Education

High school diploma or equivalent

Job description

Ventura Housing in Ventura, CA is seeking a bilingual Administrative Assistant to join our Section 8/Housing Choice Voucher team. This highly visible role involves welcoming clients and providing essential administrative support.

You will greet visitors, answer and route calls, explain documents and program information, process applications and correspondence, prepare mailings and recertification packets, maintain records, track deadlines, and assist Housing Specialists with program tasks.