Bilingual Administrative Assistant - Front Desk & Records

Jackson County; Medford (OR); On-site; USD 38,000 - 52,000; Full time

Job summary

Jackson County Employment Opportunity seeks to grow its Mental Health Core Administrative Team. The role supports front desks, greets clients, processes intake documentation, answers multi-line phones, and assists clinical teams with scheduling and records in the EHR system.

The team strives for collaborative, community-focused service with a Monday–Friday 8am–5pm schedule. Bilingual English/Spanish skills are encouraged and may qualify for bilingual differential pay.

Qualifications

• High school diploma or equivalent and at least three years of clerical/office experience involving public contact.
• Any combination of education and experience that provides the required skills and abilities.

Responsibilities

• Types forms, letters, and reports by deadline using appropriate templates.
• Assists the public in person and by telephone; schedules appointments; provides information to the public and other departments.
• Performs filing and record-keeping across multiple systems; processes forms and documents.
• Gathers information and prepares reports; enters data into computer systems and verifies accuracy.
• Performs basic bookkeeping; may handle cash; maintains inventory records.
• Supports staff for boards and committees; adheres to policies, procedures, and safety standards.

Skills

Customer service

Phone handling

Data entry

Bilingual English/Spanish

Administrative support

Education

High school diploma or equivalent

Tools

EHR software

Job description

Jackson County Employment Opportunity seeks to grow its Mental Health Core Administrative Team. The role supports front desks, greets clients, processes intake documentation, answers multi-line phones, and assists clinical teams with scheduling and records in the EHR system.

The team strives for collaborative, community-focused service with a Monday–Friday 8am–5pm schedule. Bilingual English/Spanish skills are encouraged and may qualify for bilingual differential pay.