Bike Shop Technician - Service & Repairs Pro

Sports Basement; Rocklin (CA); On-site; USD 26,449 - 34,440; Full time

Benefits offered by this job

Full health, dental, and vision coverage

Profit-sharing bonus pool

40% off already low prices

Free skiing, camping, and biking trips

Job summary

Sports Basement in Rocklin, California is seeking a Bike Mechanic who will be responsible for providing outstanding customer service and ensuring high-quality bike repairs. The role involves engaging with customers, understanding their needs, and using your mechanical skills to create a positive experience.

The ideal candidate has a passion for cycling, strong communication abilities, and the flexibility to adapt to changing tasks in a busy shop environment.

Qualifications

• Previous retail or industry experience.
• Clear passion for cycling and an advocate for all things bikes.
• Strong verbal and written communication with customers and staff.

Responsibilities

• Greet and assist all service customers.
• Ensure customer satisfaction through quality repairs.
• Maintain a clean and safe work environment.

Skills

Customer service

Mechanical aptitude

Communication skills

Problem-solving

Tools

Lightspeed

POS systems

Job description

Sports Basement in Rocklin, California is seeking a Bike Mechanic who will be responsible for providing outstanding customer service and ensuring high-quality bike repairs. The role involves engaging with customers, understanding their needs, and using your mechanical skills to create a positive experience.

The ideal candidate has a passion for cycling, strong communication abilities, and the flexibility to adapt to changing tasks in a busy shop environment.