Senior Bike Mechanic & Shop Lead

Sports Basement; Novato (CA); Vor Ort; USD 32.000 - 41.000; Vollzeit

Benefits dieser Stelle

Health, dental, and vision coverage

Profit-sharing

40% employee discount

Free meals

Free rental gear

401(k) plan

Employee stock ownership

Zusammenfassung

Sports Basement is seeking a Senior Bike Mechanic in Novato, California. This role emphasizes exceptional customer service and mechanical proficiency to ensure customer satisfaction in all bike-related services.

The mechanic will work closely with the shop management team to uphold the shop's operational standards while effectively communicating and engaging with customers. Competitive wages and numerous employee perks are included.

Qualifikationen

• Previous retail or industry experience required.
• Passion for cycling and knowledge of bike gear essential.
• Ability to create a WOW experience for every customer.

Aufgaben

• Provide exceptional customer service and assist with bike evaluations.
• Maintain cleanliness and organization of work area.
• Complete repairs and builds accurately and efficiently.

Kenntnisse

Customer Service

Mechanics

Problem-solving

Communication

Flexibility

Time management

Teamwork

Tools

Lightspeed

Google Docs

POS systems

Jobbeschreibung

Sports Basement is seeking a Senior Bike Mechanic in Novato, California. This role emphasizes exceptional customer service and mechanical proficiency to ensure customer satisfaction in all bike-related services.

The mechanic will work closely with the shop management team to uphold the shop's operational standards while effectively communicating and engaging with customers. Competitive wages and numerous employee perks are included.