Profit-Sharing Bike Mechanic – WOW Service

Sports Basement; Long Beach (CA); On-site; USD 26,174 - 34,440; Full time

Benefits offered by this job

Full health, dental, and vision coverage

Profit-sharing bonus

40% employee discount

Free rental gear

Job summary

Sports Basement in Long Beach, California, is seeking a Bike Mechanic to provide excellent customer service and support bike evaluations and repairs. Candidates should have a passion for cycling and demonstrate effective communication skills.

The role requires flexibility, problem-solving ability, and maintaining a clean work environment. Comprehensive benefits including health coverage and employee discounts are offered.

Qualifications

• Previous retail or industry experience.
• Knowledge of tubular and tubeless tire setups.
• Strong passion for cycling and bikes.

Responsibilities

• Help create a WOW customer service experience.
• Assist customers with bike evaluations and repair processes.
• Educate floor staff in service writing abilities.

Skills

Customer Service

Mechanical Aptitude

Time Management

Problem-Solving

Communication Skills

Tools

Lightspeed

Shopify

Job description

Sports Basement in Long Beach, California, is seeking a Bike Mechanic to provide excellent customer service and support bike evaluations and repairs. Candidates should have a passion for cycling and demonstrate effective communication skills.

The role requires flexibility, problem-solving ability, and maintaining a clean work environment. Comprehensive benefits including health coverage and employee discounts are offered.