Profit-Sharing Bike Mechanic – WOW Service

Sports Basement; Redwood City (CA); On-site; USD 26,174 - 34,440; Full time

Benefits offered by this job

Full health, dental, and vision coverage

Profit-sharing bonus pool

40% off prices after 2,000 hours worked

Job summary

Sports Basement in Redwood City is seeking a Bike Mechanic to provide exceptional customer service and engage with customers during bike evaluations. The role requires strong mechanical skills and a positive attitude, contributing to a team environment focused on delivering quality service.

Responsibilities include assisting customers, managing the bike shop area, and maintaining cleanliness while adapting to daily challenges. The position offers a variety of benefits, including health coverage and employee discounts.

Qualifications

• Previous retail or industry experience.
• Ability to create a WOW experience for every customer.
• Must be flexible and adaptable to change.

Responsibilities

• Assist customers in the bike evaluation process.
• Maintain a clean and safe work environment.
• Provide clear communication about work orders.

Skills

Customer service skills

Mechanical aptitude

Communication skills

Problem-solving skills

Tools

Lightspeed

Job description

Sports Basement in Redwood City is seeking a Bike Mechanic to provide exceptional customer service and engage with customers during bike evaluations. The role requires strong mechanical skills and a positive attitude, contributing to a team environment focused on delivering quality service.

Responsibilities include assisting customers, managing the bike shop area, and maintaining cleanliness while adapting to daily challenges. The position offers a variety of benefits, including health coverage and employee discounts.