Bike Service Technician & Rider Experience Pro

Specialized Bicycle Components; State College (Centre County); On-site; USD 42,981,000 - 71,635,000; Full time

Benefits offered by this job

Health care

Dental

Vision

HSA

Disability

Life insurance

Parental leave

Vacation

401(k) match

Employee discounts

Fitness reimbursement

Uniform allowance

Job summary

Specialized Bicycle Components in State College, PA is looking for a Service Technician to be the front-line contact for riders, both in-store and online, providing technical service and guidance. You will drive outstanding rider experiences while collaborating with staff to meet sales and service goals.

The role emphasizes hands-on bike repairs, customer care, and product knowledge to help riders stay on the road with confidence and enthusiasm.

Qualifications

• Must have passion for cycling and the Specialized brand.
• Ability to stand for long periods and lift 50 lb.
• Excellent communication with riders and team.
• Ability to work weekends.

Responsibilities

• Assist riders with bike repairs and service.
• Provide expert advice on products and services.
• Maintain service work orders and scheduling.
• Deliver exceptional rider experiences.
• Assist with bike sales when needed.

Skills

Passion for cycling

Excellent communication

Customer service oriented

Weekend availability

Lift 50 lbs

Job description

Specialized Bicycle Components in State College, PA is looking for a Service Technician to be the front-line contact for riders, both in-store and online, providing technical service and guidance. You will drive outstanding rider experiences while collaborating with staff to meet sales and service goals.

The role emphasizes hands-on bike repairs, customer care, and product knowledge to help riders stay on the road with confidence and enthusiasm.