Bike Service Technician & Customer Experience Pro

trekbikes; Columbus (OH); On-site; USD 37,000 - 60,000; Full time

Benefits offered by this job

Flexible and fun culture

Competitive health care

PPO & HDHP medical plan options

Dental insurance

Vision insurance

Flexible Spending Accounts

401(k) with match and ESOP

Paid maternity leave (12 weeks)

Paid holidays

Tuition reimbursement up to $15,000

Employee discounts on products

Deep partner retail discounts

Job summary

Trek Store Dublin is seeking a Service Technician/Advisor who cares for bikes so their owners love riding them. You’ll troubleshoot repairs, service a wide range of bikes on the spot, and install the accessories customers select for their new bike.

You'll be the first to handle brand-new models before they hit the sales floor and, when the Service Manager isn’t available, you’ll be the face of the department to customers.

Responsibilities

• Troubleshoot repairs and service a wide range of bikes on the spot.
• Install accessories customers choose for their new bikes.
• Build relationships with customers and provide excellent hospitality.
• Support the Service Manager and be the face of the department when needed.

Job description

Trek Store Dublin is seeking a Service Technician/Advisor who cares for bikes so their owners love riding them. You’ll troubleshoot repairs, service a wide range of bikes on the spot, and install the accessories customers select for their new bike.

You'll be the first to handle brand-new models before they hit the sales floor and, when the Service Manager isn’t available, you’ll be the face of the department to customers.