Bike Service Tech & Customer Experience Pro

Trek Bicycle; Fort Worth (TX); Sur place; USD 40 000 - 52 000; Plein temps

Avantages offerts par ce poste

Flexible culture

Competitive health care

Dental & Vision insurance

FSA

Life insurance

Paid time off

401(k) with match

ESOP

Maternity leave (12 weeks)

Employee discounts

Retail partner discounts

Résumé du poste

Trek Store Fort Worth South is seeking a friendly, skilled Trek Service Technician/Advisor to care for bikes and assist customers on-site. You will troubleshoot repairs, install accessories, and help customers choose solutions that keep their gear reliable.

You’ll be the first to work with brand-new models and represent the Service Department when the Manager isn’t present, delivering top-notch hospitality and problem-solving on a busy shop floor.

Responsabilités

• Troubleshoot repairs and service bikes on the spot.
• Install accessories customers select for their new bike.
• Be the face of the department when the Service Manager is unavailable.
• Build relationships with customers to keep their gear running flawlessly.

Description du poste

Trek Store Fort Worth South is seeking a friendly, skilled Trek Service Technician/Advisor to care for bikes and assist customers on-site. You will troubleshoot repairs, install accessories, and help customers choose solutions that keep their gear reliable.

You’ll be the first to work with brand-new models and represent the Service Department when the Manager isn’t present, delivering top-notch hospitality and problem-solving on a busy shop floor.