Bike Service Technician & Customer Advocate

Trekofclt; Charlotte (NC); In loco; USD 32.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discounts on products

Descrizione del lavoro

Trek of CLT in Charlotte, NC is seeking a Service Technician/Advisor who thrives on hospitality and teamwork. You will care for bikes, troubleshoot repairs, and handle new models before they reach the floor, helping customers get back on the ride they love.

No prior shop experience is required as training is provided; a passion for bikes and strong customer service are the keys. You’ll build trust with clients and contribute to a friendly, growth-minded store culture through hands-on service and

Competenze

• Exceptional hospitality with strong customer service skills.
• Comfortable speaking with customers to assess issues.
• Ability to learn bike servicing concepts and new technologies.

Mansioni

• Troubleshoot repairs and service various bikes.
• Build relationships with customers and keep gear running.
• Assist with miscellaneous duties as prescribed by management.

Conoscenze

Customer service

Hospitality

Communication

Teamwork

Willingness to learn

Attention to detail

Problem solving

Descrizione del lavoro

Trek of CLT in Charlotte, NC is seeking a Service Technician/Advisor who thrives on hospitality and teamwork. You will care for bikes, troubleshoot repairs, and handle new models before they reach the floor, helping customers get back on the ride they love.

No prior shop experience is required as training is provided; a passion for bikes and strong customer service are the keys. You’ll build trust with clients and contribute to a friendly, growth-minded store culture through hands-on service and