Bike Service Technician & Customer Advisor

Trek Bikes; Los Angeles (CA); Hybrid; USD 25.000 - 39.000; Vollzeit

Benefits dieser Stelle

Flexible culture

Health insurance

Dental & Vision insurance

FSA programs

Life insurance

Vacation package

401(k) with ESOP

Maternity leave 12 weeks 100% pay

Paid holidays

Tuition reimbursement

Employee discounts

Partner discounts

Zusammenfassung

Trek Store Beverly Hills is hiring a Service Technician/Advisor to care for bicycles and keep riders on the road. You’ll troubleshoot repairs, service bikes on the spot, and install accessories customers choose for their new bike.

You’ll also get hands on with brand new models before they hit the sales floor and build relationships with customers who trust you to keep their gear running flawlessly. This role closely supports the Service Manager and you are the face of the department when they’re

Qualifikationen

• Must have a customer-focused mindset and service orientation.
• Strong communication skills and a friendly, approachable demeanor.
• Interest in bicycles and willingness to learn servicing methods and technologies.
• Ability to work in a fast-paced, team-based environment.

Aufgaben

• Troubleshoot and repair bicycles on the shop floor.
• Service bikes on-site and install requested accessories.
• Interact with customers and explain repairs and products clearly.
• Be the face of the service department when the Service Manager is unavailable.
• Build relationships with customers to earn trust and encourage repeat visits.

Kenntnisse

Self-motivation

Hospitality

Communication

Attention to detail

Willingness to learn

Team player

Jobbeschreibung

Trek Store Beverly Hills is hiring a Service Technician/Advisor to care for bicycles and keep riders on the road. You’ll troubleshoot repairs, service bikes on the spot, and install accessories customers choose for their new bike.

You’ll also get hands on with brand new models before they hit the sales floor and build relationships with customers who trust you to keep their gear running flawlessly. This role closely supports the Service Manager and you are the face of the department when they’re