Bike Service Technician & Advisor — Tuition Reimbursement

Trek Retail Corporation; Los Angeles (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Flexible culture

Health plan

Dental & Vision

FSA

Life insurance

Paid holidays

Tuition reimbursement

Employee discounts

401(k) with ESOP

Maternity leave 12 weeks

Job summary

Trek in Beverly Hills is seeking a Service Technician/Advisor who loves bikes and delivering great guest experiences. You’ll diagnose repairs, service a wide range of bicycles on the spot, and install accessories customers choose for their new bike.

You’ll also be the first to work with brand new models and the face of the department when the Service Manager isn’t available. Collaborate with a friendly team, learn ever-evolving servicing methods, and grow your skills in a dynamic bike shop

Qualifications

• Self-motivation and a team-focused attitude.
• Excellent hospitality and listening skills.
• Strong verbal and written communication.
• Attention to detail and problem solving.
• Interest in learning bicycle servicing methods.

Responsibilities

• Care for bikes so owners love riding them.
• Troubleshoot repairs and service bikes on the spot.
• Install accessories chosen by customers.
• Be the face of the department when the Service Manager is unavailable.

Skills

Self-motivation

Customer service

Communication skills

Attention to detail

Willingness to learn

Bike maintenance

Job description

Trek in Beverly Hills is seeking a Service Technician/Advisor who loves bikes and delivering great guest experiences. You’ll diagnose repairs, service a wide range of bicycles on the spot, and install accessories customers choose for their new bike.

You’ll also be the first to work with brand new models and the face of the department when the Service Manager isn’t available. Collaborate with a friendly team, learn ever-evolving servicing methods, and grow your skills in a dynamic bike shop