Bike Service Tech & Advisor — Put Riders First

Trekbikes; Bonita (CA); Presencial; USD 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible culture

Health insurance options

FSA

401(k) with ESOP

Tuition reimbursement

Employee discounts

Partner retail discount

Descripción de la vacante

Trek Store South Bay is seeking a Service Technician/Advisor to care for bikes, troubleshoot repairs, and install accessories for customers on-site. You’ll be the face of the department, delivering exceptional hospitality and building customer relationships while learning the latest bike technologies.

The role emphasizes strong communication, a proactive attitude, and a willingness to learn to ensure gear runs flawlessly on the shop floor.

Formación

• Strong customer service and hospitality focus.
• Clear, friendly communication with customers.
• Willingness to learn bike servicing methods.

Responsabilidades

• Troubleshoot repairs and service bikes on the spot.
• Install accessories customers select for their new bike.
• Be the face of the department when the Service Manager is unavailable.
• Build relationships with customers to keep gear running smoothly.

Conocimientos

Customer service

Hospitality

Communication

Problem solving

Attention to detail

Willingness to learn

Descripción del empleo

Trek Store South Bay is seeking a Service Technician/Advisor to care for bikes, troubleshoot repairs, and install accessories for customers on-site. You’ll be the face of the department, delivering exceptional hospitality and building customer relationships while learning the latest bike technologies.

The role emphasizes strong communication, a proactive attitude, and a willingness to learn to ensure gear runs flawlessly on the shop floor.