Bike Service Technician & Advisor — Repairs & Customer Care

Trek Retail Corporation; New York (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Flexible and fun company culture

Competitive health care (PPO & HDHP)

Flexible Spending Accounts (FSA)

401(k) with match and ESOP

Tuition Reimbursement up to $15,000 (U

Employee discounts on all product

Deep partner retail discount

Job summary

Trek Retail Corporation in Cobble Hill is seeking a Service Technician/Advisor to care for bikes, troubleshoot repairs on the spot, and install the accessories customers choose for their new bikes. You’ll also be the first to handle brand new models before they hit the sales floor and will build relationships with customers who trust you to keep their gear running smoothly.

This role emphasizes hospitality and strong communication, with a willingness to learn and grow in a friendly, fast-paced

Qualifications

• Self-motivation and teamwork mindset.
• Fantastic hospitality with listening skills and helpful attitude.
• Top-notch communication skills.
• Impressive attention to detail and love for tinkering.
• Eagerness to learn servicing bicycles.
• Desire to continually learn proper service methods and new technologies.

Responsibilities

• Troubleshoot repairs and service bikes on the spot.
• Install accessories customers select for their bikes.
• Be the first to handle brand new models before they hit the floor.
• Build relationships with customers and keep gear running smoothly.

Skills

Self-motivation

Hospitality

Communication

Attention to detail

Tinkering

Bike servicing

Learning agility

Job description

Trek Retail Corporation in Cobble Hill is seeking a Service Technician/Advisor to care for bikes, troubleshoot repairs on the spot, and install the accessories customers choose for their new bikes. You’ll also be the first to handle brand new models before they hit the sales floor and will build relationships with customers who trust you to keep their gear running smoothly.

This role emphasizes hospitality and strong communication, with a willingness to learn and grow in a friendly, fast-paced