Bike Service Tech & Advisor — Make Riders Smile

Trellix; Fort Collins (CO); Vor Ort; USD 21.000 - 32.000; Vollzeit

Benefits dieser Stelle

Flexible company culture

Competitive health care

PPO & HDHP medical plan options

Flexible Spending Accounts (FSA)

Free life insurance & optional term

Competitive vacation package

401(k) with match and ESOP

12 weeks maternity leave with 100% pay

Paid company holidays

Tuition Reimbursement up to $15,000

Employee discounts on all product

Deep partner retail discounts

Zusammenfassung

Trek Store Fort Collins is hiring a Service Technician/Advisor. You will care for bikes, troubleshoot repairs, and service products on the spot while building strong relationships with customers.

You’ll also install accessories and represent the department when the Service Manager is away, bringing hospitality and problem-solving to every interaction. We value excellent communication, a can-do attitude, and a willingness to learn new bike technologies and service methods to keep gear running

Qualifikationen

• Stellar customer service chops and hospitality mindset.
• Excellent communication and active listening.
• Willingness to learn and grow in bike servicing and shop operations.

Aufgaben

• Troubleshoot repairs and service all kinds of bikes on the spot.
• Install accessories customers select for their new bike.
• Build relationships with customers and be the face of the department when needed.
• Support the Service Manager when they are unavailable.

Kenntnisse

Customer service

Communication

Hospitality

Attention to detail

Leadership

Problem solving

Jobbeschreibung

Trek Store Fort Collins is hiring a Service Technician/Advisor. You will care for bikes, troubleshoot repairs, and service products on the spot while building strong relationships with customers.

You’ll also install accessories and represent the department when the Service Manager is away, bringing hospitality and problem-solving to every interaction. We value excellent communication, a can-do attitude, and a willingness to learn new bike technologies and service methods to keep gear running