Bike Service Pro & Advisor — On-the-Spot Repairs

Trek Bicycle; Oklahoma City (OK); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Flexible company culture

401(k) with match

Employee discounts

Deep partner retail discounts

Job summary

Trek Bicycle in Oklahoma City is seeking a Service Technician/Advisor to provide exceptional care for customers' bikes. In this role, you will troubleshoot repairs, install accessories, and ensure customer satisfaction. Building strong relationships with customers is key to success, making your communication skills essential.

Ideal candidates are self-motivated, detail-oriented, and have strong hospitality skills. The position offers a supportive team environment along with a flexible company culture.

Qualifications

• Self-motivated with a team-focused mentality.
• Fantastic hospitality and listening skills.
• Eagerness to learn proper service methods.

Responsibilities

• Troubleshoot repairs on bicycles.
• Support the Service Manager when needed.
• Build relationships with customers.

Skills

Customer Service

Communication

Leadership

Problem Solving

Job description

Trek Bicycle in Oklahoma City is seeking a Service Technician/Advisor to provide exceptional care for customers' bikes. In this role, you will troubleshoot repairs, install accessories, and ensure customer satisfaction. Building strong relationships with customers is key to success, making your communication skills essential.

Ideal candidates are self-motivated, detail-oriented, and have strong hospitality skills. The position offers a supportive team environment along with a flexible company culture.