BIC IntApp Platform Coordinator

Cooley LLP; New York (NY); On-site; USD 42,016 - 61,992; Full time

Benefits offered by this job

Medical Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Commuter Benefits

Life Insurance

AD&D

Long-Term Disability

Paid Time Off

Paid Holidays

Parental Leave

Job summary

Cooley LLP is seeking a BIC Systems Coordinator to support development, configuration, testing, and maintenance of workflows within the BIC technology ecosystem, primarily IntApp Open and related systems. This role emphasizes build support, QA/testing, and operational execution to enable risk management and data integrity firmwide.

The position reports to the Director, BIC Operations & Projects, and collaborates with the BIC Systems Manager to deliver scalable platform components and trusted

Qualifications

• MS Office proficiency and familiarity with iManage and firm applications.
• Ability to work extended and/or weekend hours, as required.
• 2+ years of relevant experience in systems, operations, or business technology support.
• Familiarity with workflow platforms, form builders, and/or enterprise applications.

Responsibilities

• Create, edit, and maintain forms, workflows, notifications, and supporting configuration within IntApp Open and IntApp Wall Builder under direction of the Director, BIC Operations & Projects.
• Implement approved changes for departmental and firmwide workflows.
• Apply standardized patterns and templates to new builds to ensure consistency and scalability.
• Perform functional and regression testing on new and modified workflows.
• Execute test plans, document results, and track defects through resolution.
• Validate integrations, edge cases, permissions, and data flow impacts before promotion to Production.
• Support deployment and post release validation of platform changes.
• Assist with troubleshooting application behavior and configuration related issues.
• Maintain operational documentation, quick reference guides, and release notes.
• Support other business professional groups building on BIC owned platform components.
• Ensure builds and configurations adhere to BIC standards for risk management, data integrity, and auditability.
• Escalate design, governance, or risk concerns to the BIC Systems Manager.
• Identify opportunities to standardize or streamline repeatable platform work.
• Participate in upgrade cycles, testing windows, and platform maintenance activities.
• Build knowledge of BIC business processes, risk frameworks, and downstream dependencies.

Skills

MS Office

iManage

IntApp Open

IntApp Wall Builder

QA testing

Data analytics

Communication skills

Workflow platforms

Education

Bachelor's degree

Job description

Cooley LLP is seeking a BIC Systems Coordinator to support development, configuration, testing, and maintenance of workflows within the BIC technology ecosystem, primarily IntApp Open and related systems. This role emphasizes build support, QA/testing, and operational execution to enable risk management and data integrity firmwide.

The position reports to the Director, BIC Operations & Projects, and collaborates with the BIC Systems Manager to deliver scalable platform components and trusted