BI Delivery & Operations Leader

MAXIMUS; Grand Rapids (MI); On-site; USD 50,000 - 65,000; Full time

Job summary

MAXIMUS is seeking a Delivery Coordinator to support end-to-end BI and data initiatives. You will maintain plans, trackers, and status updates while escalating risks to BI leadership and ensuring delivery aligns with scope and timelines.

You will operate within an Agile/Hybrid framework, handle capacity planning, and collaborate with BI, technology, finance and planning teams to maintain stable, predictable service delivery.

Qualifications

• Proven delivery experience in data, BI, or digital initiatives.
• Experience in PMO or delivery management in agile environments.
• Strong planning, prioritisation, and capacity management.
• Experience designing or operating delivery frameworks (Agile, hybrid).
• Ability to coordinate across technical and non-technical groups.

Responsibilities

• Maintain delivery plans, trackers, and status updates.
• Highlight slippage or risks and escalate to BI leadership.
• Ensure continuity of service and operational stability.
• Provide clear delivery updates to stakeholders and leadership.
• Support governance, reporting and assurance processes.
• Lead/co-ordinate BI Administrators to ensure daily service.

Skills

Delivery planning

Stakeholder management

Agile delivery

Jira / Azure DevOps

PMO / delivery management

Capacity planning

Operational stability

Cross-functional collaboration

Tools

Jira

Azure DevOps

Job description

MAXIMUS is seeking a Delivery Coordinator to support end-to-end BI and data initiatives. You will maintain plans, trackers, and status updates while escalating risks to BI leadership and ensuring delivery aligns with scope and timelines.

You will operate within an Agile/Hybrid framework, handle capacity planning, and collaborate with BI, technology, finance and planning teams to maintain stable, predictable service delivery.