BI Delivery Lead: Operations & Execution Excellence

MAXIMUS; Pittsburgh (Allegheny County); On-site; USD 50,000 - 65,000; Full time

Job summary

MAXIMUS is seeking a Delivery Coordinator within the BI function to support end-to-end data and analytics initiatives. You will maintain delivery plans, track milestones, highlight slippage or risks, and escalate issues to BI managers to ensure on-time delivery and quality.

You will apply our operating model and governance, support planning discussions, maintain capacity views, and provide clear status updates to stakeholders.

Qualifications

• Proven experience supporting end-to-end delivery of data, BI, or digital initiatives.
• Experience in delivery, operations, or programme roles within a complex organisation.
• Experience in PMO or delivery management with agile delivery methodologies.
• Strong planning, prioritisation and capacity management with resource trade-offs.
• Experience designing or operating delivery frameworks (Agile, hybrid, or structured).
• Experience ensuring operational stability including incidents, risks, and service continuity.
• Experience leading or coordinating operational teams to deliver day-to-day service.
• Strong stakeholder communication and delivery updates.
• Ability to identify delivery inefficiencies and implement improvements.
• Experience using delivery tools (Jira, Azure DevOps, or similar).
• Experience supporting multiteam or cross-functional delivery.

Responsibilities

• Supports delivery activities by maintaining plans, trackers, and status updates.
• Escalates issues to BI Managers and delivery leads to enable timely execution.
• Maintains delivery schedules, capacity views and workload trackers.
• Provides accurate inputs to planning discussions led by BI leadership.
• Applies delivery frameworks and ensures governance and reporting activities.
• Identifies recurring issues and documents improvement opportunities for BI leadership.
• Leads and enables BI Administrators to deliver reliable day-to-day service.

Job description

MAXIMUS is seeking a Delivery Coordinator within the BI function to support end-to-end data and analytics initiatives. You will maintain delivery plans, track milestones, highlight slippage or risks, and escalate issues to BI managers to ensure on-time delivery and quality.

You will apply our operating model and governance, support planning discussions, maintain capacity views, and provide clear status updates to stakeholders.