BI Delivery & Operations Leader

MAXIMUS; Wilmington (DE); On-site; USD 50,000 - 65,000; Full time

Job summary

MAXIMUS is seeking a Delivery Co‑ordinator to support end-to-end BI and data delivery within a complex organisation. You will maintain delivery plans, track milestones, and escalate risks while coordinating across BI leaders, PMO, and operational teams to ensure stable, timely results.

With experience in Agile or hybrid delivery, you will drive capacity planning, governance compliance, and continuous improvement, including collaboration with external partners and multi-team coordination during

Qualifications

• Essential: Proven experience supporting end-to-end delivery of data, BI, or digital initiatives to agreed scope, time, and quality.
• Experience in a delivery, operations, or programme role within a complex organisation, balancing priorities and stakeholder demands.
• Experience in PMO or delivery management with agile delivery methodologies.
• Strong planning, prioritisation, and capacity management with demand-resource trade-offs.
• Experience designing or operating delivery frameworks (Agile, hybrid, or structured).
• Experience ensuring operational stability, including managing incidents, risks, and service continuity.
• Experience leading or coordinating operational teams to deliver reliable day-to-day service.

Responsibilities

• Supports delivery by maintaining plans, trackers, and status updates.
• Ensures tasks progress in line with plans and highlights risks promptly.
• Works with BI managers and delivery leads to support timely execution of work.
• Maintains delivery governance by applying frameworks and documenting artefacts.
• Provides clear delivery updates and stakeholder communications.
• Leads BI Administrators and enables delivery capability across teams.
• Identifies recurring issues and documents opportunities for improvement.

Job description

MAXIMUS is seeking a Delivery Co‑ordinator to support end-to-end BI and data delivery within a complex organisation. You will maintain delivery plans, track milestones, and escalate risks while coordinating across BI leaders, PMO, and operational teams to ensure stable, timely results.

With experience in Agile or hybrid delivery, you will drive capacity planning, governance compliance, and continuous improvement, including collaboration with external partners and multi-team coordination during