PRN Patient Access Rep - Lakewood (Variable Hours)

University Health; Lakewood (CO); On-site; USD 19,000 - 25,000; Part time

Job summary

University Health is seeking a PRN Patient Access Representative for UH Lakewood Medical Center in Lakewood, CO. The role handles front-line patient intake, verifies insurance and demographics, and coordinates admissions and financial clearance under varied, part-time hours.

Responsibilities include obtaining pre-certifications, collecting co-pays, and guiding patients through admissions while maintaining clear communication with hospital staff and patients' families.

Qualifications

• Minimum requirements include customer service experience and strong communication skills.
• Excellent written communication and keyboarding abilities are required.

Responsibilities

• Interview patients to obtain demographic and financial data.
• Access clinical and financial systems of the hospital.
• Verify financial and insurance information and obtain pre-certifications/authorizations.
• Collect co-pays and complete admission/registration paperwork.
• Make bed assignments, transfers and discharges; reconcile bed census.
• Refer patients to appropriate financial resources.

Skills

Customer service

Communication skills

Written communication

Keyboarding

Education

High school diploma or equivalent

Job description

PRN Patient Access Rep - Lakewood (Variable Hours)

101 Truman Medical Center

Job Location

UH Lakewood Medical Center

Kansas City, Missouri

Department

Patient Access UHLMC

Position Type

Part time

Work Schedule

varied

Hours Per Week

4

Job Description

Serves as a front-line representative for Truman Medical Center by interviewing patients and/or other sources to obtain demographic and financial data, accessing patients to clinical and financial systems of the hospital. Communicates health benefit regulations and patient financial obligation to responsible parties.

Responsibilities include: verifies financial and insurance information, obtains appropriate pre-certification and authorization for referrals, collects, co-pays; completes all admission/registration paperwork; makes bed assignments, transfers and discharges patients; reconciles bed census; makes referrals to appropriate financial resources.

Minimum Requirements

• High school diploma or equivalent required
• Experience working in customer service role
• Communication skills required to interview patients and families, to gather and exchange information with other hospital staff members, physicians, third party payors and resource persons
• Concise written communication skills and keyboarding skills required.

Preferred:

• Two years' experience with patient contact
• Experience with patient contact in hospital, business or insurance office
• Knowledge of basic medical terminology