Beverage Manager

Redd Hospitality; Charlotte (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

Redd Hospitality in Charlotte, NC seeks an experienced Restaurant General Manager to lead our upscale dining operation, overseeing daily service, budgets, and guest satisfaction with a hands-on leadership style.

The ideal candidate has a proven track record in full-service, upscale and fine dining, strong culinary knowledge, staff development, cost controls, and effective shift management to elevate dining experiences.

Qualifications

• Proven experience as a Restaurant General Manager in FS/Upscale dining.
• Strong culinary knowledge and menu development understanding.
• Experience in staff training and team building.
• Budgeting and financial management in a restaurant setting.
• Familiarity with POS systems and inventory control.
• Excellent communication and customer service skills.

Responsibilities

• Oversee daily restaurant operations and uphold service quality.
• Recruit, train, and evaluate staff to build a motivated team.
• Manage shift planning to optimize staffing and efficiency.
• Develop budgets, monitor financial performance and control costs.
• Ensure compliance with health, safety, and company policies.
• Coordinate banquet and bar operations to enhance guest experiences.
• Respond to customer feedback to maintain satisfaction and loyalty.
• Utilize POS systems for order processing and inventory management.

Skills

Restaurant management

Budgeting

Staff training

Menu development

POS systems

Customer service

Job description

Overview
We are seeking a dynamic and experienced Restaurant General Manager and Food and beverage maanger to lead our team in delivering exceptional dining experiences. The ideal candidate will possess a strong background in the particularly in Full Service / Upscale, Fine Dining and Scratch cooking background, and will be responsible for overseeing all aspects of restaurant operations. This role requires a hands-on leader who can inspire staff, manage budgets, and ensure the highest standards of food quality and customer service.

Responsibilities

• Oversee daily restaurant operations, ensuring a high standard of service and quality.
• Manage staff recruitment, training development, and performance evaluations to foster a motivated team.
• Implement effective shift management practices to optimize staffing and operational efficiency.
• Develop and maintain budgets, monitor financial performance, and implement cost-control measures.
• Ensure compliance with health and safety regulations, as well as company policies.
• Coordinate banquet services and manage bar operations to enhance guest experiences.
• Utilize POS systems for efficient order processing and inventory management.
• Address customer feedback promptly to maintain satisfaction and loyalty.

Experience

• Proven experience as a Restaurant General Manager or in a similar leadership role within the food service industry. (FULL SERVICE, UPSCALE, FINE DINING)
• Strong culinary knowledge with an understanding of menu development and food presentation.
• Demonstrated ability in training development and team building to enhance staff performance.
• Experience in budgeting and financial management within a restaurant setting.
• Familiarity with POS systems and their application in daily operations.
• Excellent communication skills with a focus on customer service excellence.

Join us in creating memorable dining experiences while leading a passionate team dedicated to excellence!