Beverage Customer Service & Order Specialist

The Boelter Companies; City of Pewaukee (WI); Sur place; USD 38 000 - 48 000; Plein temps

Résumé du poste

A beverage company in Pewaukee, WI is seeking a Customer Service Representative to serve as the first point of contact for customers. The selected candidate will support the sales team by resolving customer inquiries, processing orders, and ensuring timely fulfillment. Ideal applicants should possess strong organizational and communication skills, and have experience with customer service as well as proficiency in MS Office. Familiarity with SAP is a plus. This role emphasizes providing quality service and effectively managing customer relationships.

Qualifications

• Customer service representative experience and skills required.
• Educational background in business-related fields preferred.
• Proficiency in Microsoft Office tools essential.

Responsabilités

• Provide exceptional customer service and support.
• Process customer orders accurately and on time.
• Resolve shipping and billing issues effectively.
• Communicate issues to internal teams when necessary.
• Follow up on customer inquiries to ensure satisfaction.

Connaissances

Customer service

Organizational skills

SAP proficiency

Communication skills

Formation

Associate's or Bachelor's Degree

3-5 years related experience

Outils

Microsoft Word

Microsoft Excel

Microsoft Outlook

SAP

Description du poste

A beverage company in Pewaukee, WI is seeking a Customer Service Representative to serve as the first point of contact for customers. The selected candidate will support the sales team by resolving customer inquiries, processing orders, and ensuring timely fulfillment. Ideal applicants should possess strong organizational and communication skills, and have experience with customer service as well as proficiency in MS Office. Familiarity with SAP is a plus. This role emphasizes providing quality service and effectively managing customer relationships.