Parts & Equipment Customer Success Specialist

Parts ASAP (formerly All States Ag Parts); Whitewater (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading parts supplier in Whitewater, Wisconsin, seeks a Customer Service Representative to assist customers with parts sales through phone and in-person interactions. The role involves providing outstanding service, responding to inquiries, and collaborating with departments to resolve issues. Ideal candidates should have 1-3 years of experience in customer support and excellent communication skills. This position offers an opportunity to work in a fast-paced environment, emphasizing quality and customer satisfaction.

Qualifications

• 1-3 years customer support/service experience.
• Proficient in Microsoft Office Suite or related software.
• Excellent written and verbal communication skills.

Responsibilities

• Respond to customer inquiries professionally and courteously.
• Provide accurate information about products and services.
• Document and report customer feedback effectively.

Skills

Customer support service experience

Communication skills

Organizational skills

Detail-oriented

Education

High School graduate or equivalent

Tools

Microsoft Office Suite

Job description

A leading parts supplier in Whitewater, Wisconsin, seeks a Customer Service Representative to assist customers with parts sales through phone and in-person interactions. The role involves providing outstanding service, responding to inquiries, and collaborating with departments to resolve issues. Ideal candidates should have 1-3 years of experience in customer support and excellent communication skills. This position offers an opportunity to work in a fast-paced environment, emphasizing quality and customer satisfaction.