Customer Experience Specialist – Growth & Benefits

Liquid Process Equipment, Co.; Town of Eagle (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Annual bonus

Health insurance

Dental insurance

Life/Disability insurance

401(k) with employer match

Profit sharing

HSA/FSA

Job summary

Liquid Process Equipment in Wisconsin is seeking a proactive Customer Service Representative to manage daily customer interactions, process orders, and support sales engineers. You will be the first voice customers hear and play a key role in their experience.

The role offers a competitive base salary with annual bonus, ample benefits, and opportunities for growth into inside sales or operations within a fast-growing, family-owned company that serves Fortune 500 food and beverage clients and

Qualifications

• Strong verbal and written communication skills.
• Proficiency with Microsoft Office and ERP systems (Made to Manage).
• Basic reading, writing, and math skills required.
• Assist with accounting functions as needed.

Responsibilities

• Interact with customers; maintain a positive, professional attitude.
• Process orders accurately; route inquiries to inside sales when needed.
• Coordinate with vendors and internal staff to ensure timely delivery.
• Provide administrative support and maintain data in the ERP system.

Skills

Customer service

Communication

ERP systems

Microsoft Office

Attention to detail

Education

High School Diploma

Tools

Made to Manage ERP

Job description

Liquid Process Equipment in Wisconsin is seeking a proactive Customer Service Representative to manage daily customer interactions, process orders, and support sales engineers. You will be the first voice customers hear and play a key role in their experience.

The role offers a competitive base salary with annual bonus, ample benefits, and opportunities for growth into inside sales or operations within a fast-growing, family-owned company that serves Fortune 500 food and beverage clients and