Bespoke Jewelry Sales Designer | Diamond Expert + Equity

Frank Darling - We're Hiring!; New York (NY); Sur place; USD 60 000 - 85 000; Plein temps

Avantages offerts par ce poste

Equity Compensation

Insurance

401k

Paid Time Off

Performance-Based Bonuses

Pre-Tax Commuter Benefits

Employee Discounts

Résumé du poste

Frank Darling, a female-founded fine jewelry brand, invites a Diamond Jewelry Sales Specialist (Bespoke Designer) to join on-site in Brooklyn/Williamsburg, NYC. You will guide clients through diamond selection, design inspiration, and seamless purchase experiences from first hello to final sparkle.

You'll respond to inquiries, present lab-grown vs natural diamonds and Moissanite options, and collaborate with our house gemologist to source and present stones.

Qualifications

• Strong knowledge of fine jewelry styles and trends.
• Empathy and professionalism with a detail-oriented mindset.
• Proactive, creative problem-solver.

Responsabilités

• Respond quickly to inbound phone calls, chats, and emails.
• Guide clients through the process of choosing a stone and finalizing the ring purchase.
• Provide feedback on the diamonds clients select from our website.
• Provide real-time diamond recommendations during calls or video chats.
• Create a welcoming in-person experience for clients.
• Advise clients on the four C's and differences between lab-grown, natural diamonds, and Moissanite.
• Advise on ring selection details (prong/band thickness, setting style, etc.).
• Empower clients to feel confident in their purchase.
• Meet sales goals and close sales efficiently.
• Show diamonds over video chat and in person and explain options.
• Work with the house gemologist to source, select, and present diamonds.
• Maintain and nurture client relationships as the main contact for all sales.

Description du poste

Frank Darling, a female-founded fine jewelry brand, invites a Diamond Jewelry Sales Specialist (Bespoke Designer) to join on-site in Brooklyn/Williamsburg, NYC. You will guide clients through diamond selection, design inspiration, and seamless purchase experiences from first hello to final sparkle.

You'll respond to inquiries, present lab-grown vs natural diamonds and Moissanite options, and collaborate with our house gemologist to source and present stones.