Diamond Jewelry Sales Specialist: Bespoke Ring Designer

Frank Darling; Seattle (WA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Equity compensation

Medical & dental insurance

401k plan

Unlimited PTO

Performance bonus

Disability insurance

Pre-tax commuter benefits

Employee discounts

Job summary

Frank Darling in Seattle is seeking a Diamond Jewelry Sales Specialist to guide clients through stone selection and ring design, delivering a confident, personalized buying experience on-site during peak moments.

You will present diamond options, discuss the 4Cs and lab-grown vs natural stones, work with our gemologist, and meet sales targets while building lasting client relationships in a luxury environment.

Qualifications

• 2+ years of jewelry or bridal sales experience.
• Strong knowledge of fine jewelry styles and trends.
• Excellent communication, empathy, and professionalism.
• Organized and able to multitask with many client requests.

Responsibilities

• Respond quickly to inbound phone calls, chats, and emails.
• Guide clients through stone selection and finalizing the ring purchase.
• Provide feedback on diamonds clients select from the website.
• Provide real-time diamond recommendations over chat or on-site.
• Advise on the 4Cs and differences between lab-grown and natural diamonds.
• Advise on all aspects of ring selection including prong/band styles.
• Empower clients to feel confident in their purchase.
• Meet sales goals and close sales efficiently.
• Show diamonds over video chat and in person, explaining options.
• Work with the house gemologist to source and present diamonds.
• Maintain and nurture client relationships as main contact for sales.

Skills

Jewelry sales

Fine jewelry knowledge

Excellent communication

Empathy & professionalism

Detail-oriented

Education

GIA certification (preferred)

Job description

Frank Darling in Seattle is seeking a Diamond Jewelry Sales Specialist to guide clients through stone selection and ring design, delivering a confident, personalized buying experience on-site during peak moments.

You will present diamond options, discuss the 4Cs and lab-grown vs natural stones, work with our gemologist, and meet sales targets while building lasting client relationships in a luxury environment.