Benefits & Scheduling Specialist

uthscsa.edu; San Antonio (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Job summary

UT Health San Antonio is seeking a Benefits Coordinator-Intermediate to support Central Scheduling. The role involves scheduling patient appointments, performing check-in/check-out, verifying benefits, obtaining authorization, and assisting with financial counseling as needed.

You will verify insurance information, handle referrals, manage incoming calls, and coordinate physician schedules to ensure smooth clinic operations.

Qualifications

• Three (3) years of directly related experience is required.
• Proficient computer skills using Microsoft Office and database programs.
• Excellent verbal, written and interpersonal communication skills.

Responsibilities

• Verifies and/or obtains all benefits insurance information for patients.
• Obtains authorizations and referrals.
• Assists in the collection of copays and existing balances due; assists with financial counseling as needed.
• Serves as an insurance resource for all clinic staff; remains up to date on all insurance issues.
• Handles and answers all phone calls and transfers calls to the appropriate departments as needed.
• Manages patient appointments according to the physician's schedules and/or protocols.

Skills

Three years of related experience

MS Office

Interpersonal communication

Job description

UT Health San Antonio is seeking a Benefits Coordinator-Intermediate to support Central Scheduling. The role involves scheduling patient appointments, performing check-in/check-out, verifying benefits, obtaining authorization, and assisting with financial counseling as needed.

You will verify insurance information, handle referrals, manage incoming calls, and coordinate physician schedules to ensure smooth clinic operations.