Patient Access & Scheduling Specialist

UT Health San Antonio; San Antonio (TX); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Employee benefits

Paid time off

Job summary

UT Health San Antonio is seeking a Medical Office Receptionist-Intermediate for the Hill Country area. This role provides essential front-office support in a clinical setting, handling patient check-in, registration, appointment scheduling, and insurance coordination to ensure smooth operations and patient satisfaction.

Ideal candidates will have strong communication skills, proficiency with Microsoft Office, and the ability to manage multiple tasks while maintaining accuracy and empathy in

Qualifications

• Supports the UT Health San Antonio mission and patient promise.
• Demonstrates analytical thinking to coordinate work within schedule constraints.
• Shows creativity and alternative thinking to improve patient experience.
• Proficient with Microsoft Office and database programs.
• Excellent written and verbal communication skills.

Responsibilities

• Checks in patients and collects completed registration forms.
• Creates and verifies full patient registration upon arrival.
• Communicates with Benefit Coordinators when new insurance is obtained.
• Coordinates with providers about patient arrival and needs.
• Prepares charts and requests medical records from outside providers.
• Schedules and follows up on appointments and referrals.
• Manages patient flow and communicates waiting times to patients and families.
• Answers phones and provides front-office support.

Skills

Microsoft Office

Communication skills

Analytical thinking

Creative thinking

Education

HS Diploma or GED

Tools

Database programs

Job description

UT Health San Antonio is seeking a Medical Office Receptionist-Intermediate for the Hill Country area. This role provides essential front-office support in a clinical setting, handling patient check-in, registration, appointment scheduling, and insurance coordination to ensure smooth operations and patient satisfaction.

Ideal candidates will have strong communication skills, proficiency with Microsoft Office, and the ability to manage multiple tasks while maintaining accuracy and empathy in