Dental Benefits Coordinator: Insurance & Scheduling Pro

UT Health San Antonio; San Antonio (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

UT Health San Antonio is seeking an Benefits Coordinator Intermediate in the School of Dentistry-Prosthodontics to support clinical operations and patient access. You will verify insurance, obtain authorizations/referrals, assist with financial counseling, and serve as a resource on benefits questions to clinic staff.

Responsibilities include scheduling coordination, managing insurance inquiries, and accurate documentation to ensure a smooth patient experience while upholding UT Health's mission

Qualifications

• Knowledge of medical insurance processes including eligibility verification, authorizations, and referrals.
• Strong analytical skills to review insurance coverage and resolve patient access issues.
• Ability to prioritize tasks and coordinate work within clinic schedules.
• Proficient in Microsoft Office, electronic medical records, and scheduling systems.
• Excellent verbal, written, and interpersonal communication skills.

Responsibilities

• Verifies patient insurance eligibility and benefits prior to appointments.
• Obtains required authorizations and referrals for services and procedures.
• Serves as a resource to clinic staff regarding insurance and benefit requirements.
• Assists patients with questions related to insurance coverage and financial responsibilities.
• Supports financial counseling by identifying insurance coverage limitations and patient balances.
• Coordinates appointment scheduling according to provider availability and clinic protocols.
• Handles high-volume phone inquiries related to appointments, insurance, and referrals.
• Maintains accurate documentation of insurance and authorization information.
• Assists with resolving insurance or scheduling issues that may impact patient care.
• Performs other duties as assigned.

Skills

Insurance coordination

Eligibility verification

Authorizations & referrals

Customer service

Microsoft Office

EMR systems

Scheduling systems

Communication skills

Education

High school diploma or GED

Tools

EMR systems

Scheduling systems

Microsoft Office

Job description

UT Health San Antonio is seeking an Benefits Coordinator Intermediate in the School of Dentistry-Prosthodontics to support clinical operations and patient access. You will verify insurance, obtain authorizations/referrals, assist with financial counseling, and serve as a resource on benefits questions to clinic staff.

Responsibilities include scheduling coordination, managing insurance inquiries, and accurate documentation to ensure a smooth patient experience while upholding UT Health's mission