Benefits Eligibility Specialist

State of Missouri; Mexico (MO); Presencial; USD 35.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Defined pension plan

Generous leave and holidays

Health insurance eligibility

Descripción de la vacante

The State of Missouri Family Support Division seeks a Benefit Program Technician for the Audrain County/Mexico Resource Center in Mexico, MO. You will help Missouri citizens access food, medical, financial and nutritional assistance to lead safe, healthy, productive lives.

You will determine initial and continuing eligibility, interview clients in person and by telephone, and prepare summaries and related documentation.

Formación

• Must have a High School diploma or equivalent or a Bachelor’s Degree.
• Previous customer service experience is required (at least four years).
• Ability to be personable, compassionate and non-judgmental.

Responsabilidades

• Determine initial and ongoing eligibility for benefits.
• Interview clients in person and by telephone.
• Prepare summaries and related documentation.

Conocimientos

Customer service

Communication

Empathy

Interviewing

Educación

High School diploma or equivalent

Bachelor's Degree

Descripción del empleo

The State of Missouri Family Support Division seeks a Benefit Program Technician for the Audrain County/Mexico Resource Center in Mexico, MO. You will help Missouri citizens access food, medical, financial and nutritional assistance to lead safe, healthy, productive lives.

You will determine initial and continuing eligibility, interview clients in person and by telephone, and prepare summaries and related documentation.