Public Benefit Programs Specialist

State-of-Missour; Mexico (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

The Family Support Division seeks a Benefit Program Technician at the Audrain County/Mexico Resource Center, 4690 S. Clark, Mexico, MO, to help Missouri citizens obtain food, medical, financial and nutritional assistance.

You will determine initial and continuing eligibility, interview clients in person and by telephone, and prepare summaries while serving with compassion and a non‑judgmental attitude. A high school diploma or equivalent and four years of customer service experience, or a

Qualifications

• High School diploma or equivalent and at least four years of customer service experience OR a Bachelor's Degree.
• Lack of post-secondary education will not be the sole basis denying consideration to any applicant.

Responsibilities

• Determine initial and continuing eligibility for Missouri citizens for food, medical, financial and nutritional assistance.
• Interview clients in person and by telephone.
• Prepare summaries and perform related duties as assigned.

Skills

Customer service

Interviewing

Education

High School diploma or equivalent

Bachelor's Degree

Job description

The Family Support Division seeks a Benefit Program Technician at the Audrain County/Mexico Resource Center, 4690 S. Clark, Mexico, MO, to help Missouri citizens obtain food, medical, financial and nutritional assistance.

You will determine initial and continuing eligibility, interview clients in person and by telephone, and prepare summaries while serving with compassion and a non‑judgmental attitude. A high school diploma or equivalent and four years of customer service experience, or a